1What Information We Collect
When you create an account and use our services at Super Bajji, we collect certain information to improve service quality and ensure a secure experience. We only collect what is genuinely necessary.
The information we collect falls into two categories:
| Type of information | Example | Purpose of Collection |
|---|---|---|
| Identity information | Name, date of birth, national ID | KYC Verification & Age Confirmation |
| Contact information | Mobile number, email address | Account Verification & Notifications |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Deposit & withdrawal processing |
| Technical information | IP address, device information, browser | Security & Fraud Prevention |
| Usage data | Game history, betting records, login times | Service Improvement & Responsible Gaming Monitoring |
| Location data | Country, city (approximate) | Regional Service Confirmation |
2How information is used
Super Bajji uses your information only for specific, defined purposes. We believe transparency is the foundation of trust, so here is a clear breakdown of what data we collect and how it is used:
- Account Management: To complete registration, login, and KYC verification.
- Transaction Processing: To ensure deposits, withdrawals, and bonus payments are processed correctly.
- Customer Support: To handle your complaints, queries, and support requests.
- Security Assurance: To prevent fraud, money laundering, and unauthorized access.
- Service Improvement: To analyze usage patterns and improve the platform experience.
- Promotional communications: To inform you of offers and bonuses with your consent (with the option to unsubscribe).
- Legal Obligations: To meet the requirements of government and regulatory authorities.
- Responsible Gaming: To detect unusual gaming behavior and offer support to members.
3When information is shared
Super Bajji never sells your personal information. However, data may be shared with third parties in the following limited circumstances:
- Payment providers: bKash, Nagad, Rocket — information required to complete transactions.
- Identity verification services: Trusted verification partner for completing the KYC process.
- Law Enforcement: In accordance with a court order or government directive.
- Fraud prevention services: Specialized agencies to ensure security.
- Technology service providers: Server and cloud services required to operate the platform.
4Cookies & Tracking Policy
The Super Bajji website and app use cookies and similar technologies to enhance your browsing experience and improve platform performance.
Types of cookies we use:
- Essential Cookies: These are required to keep your session active and maintain security — they cannot be disabled.
- Functional Cookies: To remember your preferences and language settings.
- Analytics Cookies: To understand which pages are visited most — anonymous data only.
- Security Cookies: To detect fraudulent activity.
You can manage cookies through your browser settings, though some features may become limited.
5Data Security Measures
Super Bajji uses industry-leading security technology to keep your information safe. Here is an overview of our protection measures:
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
- Two-factor authentication (2FA): An extra layer of security when accessing your account.
- Data Encryption: Sensitive data stored in our databases is encrypted.
- Firewall Protection: Advanced firewall systems are in place to block unauthorized access.
- Regular Security Audits: Regular security audits are conducted by third-party firms.
- Restricted Access: Only authorized personnel can access your information.
6How long information is retained
Super Bajji does not retain your data longer than necessary. Retention periods depend on the purpose of the data and applicable legal requirements:
- Account Information: For the duration of an active account, and for 5 years after closure.
- Transaction Records: A minimum of 7 years, in accordance with financial regulatory requirements.
- Cookie Data: Session cookies are cleared when the browser is closed; persistent cookies last a maximum of 1 year.
- Support Contact: Up to 2 years after the issue is resolved.
- Marketing information: Removed immediately upon unsubscription.
After the designated period, data is securely deleted or anonymized.
7Your Privacy Rights
Every Super Bajji member has important rights over their own data. We respect these rights:
Right to access
You may request access to view the information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to erasure
You may request deletion of your data where there is no legal obligation to retain it.
Right to restrict processing
You may request that the use of your data be restricted to specific purposes.
Right to data portability
You may request your data in a machine-readable format.
Right to Object
You may object to your data being used for marketing or profiling purposes.
To exercise any of these rights, please contact our support team. We will respond within 30 days.
8Protection of minors' data
Super Bajji strictly does not serve anyone under the age of 18. We do not knowingly collect data from minors. If we become aware that a minor's data has been collected, we will immediately delete it and close the account.
Parents and guardians are encouraged to monitor their children's online activity. If a minor has accidentally created an account, please notify us immediately.
9Third-Party Links & Services
Super Bajji's platform may at times include third-party services such as payment gateways or game providers. These third parties have their own privacy policies, and Super Bajji is not responsible for them.
- Payment providers operate according to their own security standards.
- Game software providers receive only the data necessary to operate the games.
- We hold third parties contractually accountable for keeping your data properly protected.
- All partners we work with are required to comply with our data protection standards.
10Right to policy changes
Super Bajji reserves the right to update this Privacy Policy when necessary. For any significant changes, we will notify you through the following channels:
- A notification will be sent to your registered email or mobile number.
- An update notice will be displayed when you log in to the platform.
- The "Last Updated" date at the top of this page will reflect the change.
Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree to the changes, you may request to close your account.
11Contact & Complaints
Our dedicated privacy team is always available to handle any questions, requests, or complaints. We commit to responding within a maximum of 30 business days.
Why Super Bajji-'s privacy is separate
End-to-End Encryption
Every transaction and piece of personal data is fully encrypted with 256-bit SSL — no one can intercept it in transit.
KYC Verification System
Every member's identity is verified, leaving no room for fraudsters and keeping your account secure.
No sale of data
Super Bajji never sells your personal information to third-party advertisers — that is our commitment to you.
Your Data, Your Control
Manage marketing communications, view your data, or request deletion — all from your account settings.
Minimal retention policy
No data is kept longer than necessary. After the designated period, it is automatically and securely deleted.
Spam-Free Communication
No promotional messages are sent without your consent. You can unsubscribe in one click at any time.
Frequently Asked Questions
super bajji's Commitment in Brief
Your information is completely secure. We will never sell your data, retain it beyond what is necessary, or send you marketing messages without your consent. Your privacy is our top priority at Super Bajji.